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Tips to Avoid Garage Door Repair Scams

By admin | May 13, 2016

Garage Door Repair Scams KilleenA garage door is a heavy piece of machinery comprising of many moving, interconnected parts that not only supports the weight of the garage door but are also responsible for its smooth functioning. There are many components that are working in tandem such as torsion springs, rollers, track, drums and safety cables. Like with every machine that is used every day, garage door is no exception to wear and tear and breakdowns. A non-operating or jammed garage door can be really inconvenient not to mention how dangerous it can be. And that’s why we usually waste no time in calling for a garage door repair service.

And that’s exactly the opportunity the fraud companies are looking for. When we are urgently looking for a professional, we tend to overlook certain red flags and may seem convinced with all the flashy advertisements, all-over web presence and ‘too-good to be true’ service costs. How do you know you are hiring a legitimate garage door repair service provider? Garage Door Repair Killeen presents some helpful tips that will help you spot a garage door repair scam.

  1. Thoroughly research the company and send some time looking for customer reviews on the internet. Though not all reviews are genuine and some are biased and even paid, but going through a couple of these may be a good starting point.
  2. Ask questions about their physical address, certification, licence and insurance information. If they mention an address, always check it out on Google Maps to check if the address is legitimate. If you find otherwise, it is time to call another company.
  3. Get a ballpark price over the phone for a specific repair job. If there are ‘too good to be true’ service costs or very high estimates, it is more likely to be a rip off. To be on a safer side, call multiple garage door service companies in your area to get quotes before you make your final decision.
  4. When the technicians arrive, always ask to see a license and some other form of identification.
  5. Most professional garage door services company will arrive in company marked vehicle that has a company logo and contact information on it.
  6. Ensure that you are hiring a bonded business. How does it help? A bonded company means that your interest will be protected in case you are not satisfied with the quality of the work or if the job is not completely finished and left mid-way.
  7. Ensure that the technicians are fully insured. This would mean you are not responsible if the technicians happen to injure themselves onsite while performing the service. In such cases, only the company’s insurance provider is liable to cover any claims whatsoever.
  8. Before you give a green signal to begin the repair work, make sure you have got everything in writing that should specifically the service costs and any other costs, labor, promised warranty and any other agreed specifics. Always check the paperwork before signing and never get bullied into paying more than what was given to you in writing. And also, never allow a technician to start the job before they are able to provide you with clear nature of the repair and what kind of work will be performed. Most fraud companies will tell you that other parts need replacement too. In case you have doubts, it is always best to take a second opinion.
  9. It is never a good idea to pay for any kind of repair or maintenance job in advance. Make sure you are making the payment to the company and not the technician. Payments should be made to the company, not the technician.

Reliable, professional garage door services in Killeen

Call Garage Door Repair Killeen at (254) 848 6088 if you are looking for a reliable, reputable garage door professional. We provide services to Killeen, Austin, Temple, Belton and Fort Hood. Why we are the right people to call?

  • Specializes in garage door and automatic openers installation, repair and maintenance services
  • Experienced, skilled and trained garage door professionals.
  • Fully insured, licensed and bonded
  • Available 24 hours to fix any garage door repair.
  • Provide cost estimate over the phone
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